Terms of Service

Deploy Hatch provides hosted build, deployment, runtime, logging, and related application-management tools. We may add, modify, suspend, or discontinue features, integrations, resource allocations, or service components from time to time. We do not guarantee that every feature will remain available or unchanged.

You are responsible for providing accurate account information, safeguarding credentials, all activity performed through your account, and maintaining authorized access to connected services such as GitHub. You must promptly report suspected unauthorized access and may not share credentials in a way that compromises account or platform security.

You retain ownership of code, data, and content you submit. You grant Deploy Hatch a worldwide, non-exclusive, limited license to copy, store, transmit, build, execute, display, and otherwise process that material only as reasonably necessary to provide, secure, support, and improve the service. You represent that you have the rights and permissions necessary for the material you deploy and for Deploy Hatch to process it as described.

You must comply with the Acceptable Use Policy and applicable law. We may restrict, suspend, remove, or terminate workloads or accounts that violate our policies, create security or reliability risk, infringe third-party rights, facilitate unlawful activity, or materially interfere with the service or other users.

Paid plans are recurring subscriptions processed by Stripe. The price, billing interval, and included entitlement presented at checkout apply until changed or canceled. You authorize applicable recurring charges until cancellation. Plan changes and cancellation are managed through the available billing controls.

Unless a checkout or written offer expressly states otherwise, cancellation stops future renewal and paid service remains available through the applicable paid period. Except where required by law or expressly stated otherwise, charges already paid are non-refundable. Failed payments, chargebacks, cancellation, or downgrade may restrict deployments, resource increases, or continued access to paid resources.

The service is provided using networks, repositories, package registries, cloud infrastructure, and other systems that may be outside our control. We do not promise uninterrupted, secure, or error-free operation, and deployments or applications may fail or become unavailable. We may impose or adjust reasonable technical and usage limits to protect security, reliability, capacity, or fair use.

You are responsible for the security, legality, dependencies, secrets, configuration, and behavior of applications you deploy. Deploy Hatch applies platform safeguards described on the Security page, but no service can guarantee absolute security. You must not provide credentials or secrets to Deploy Hatch except through features intended to receive them.

You may stop using the service at any time. We may suspend or terminate access for material policy violations, abuse, security risk, nonpayment, legal requirements, or when reasonably necessary to protect Deploy Hatch, users, third parties, or the service. Upon termination, your right to use the service ends, subject to provisions that by their nature should survive.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEPLOY HATCH AND ITS SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEPLOYMENTS OR USER APPLICATIONS WILL OPERATE WITHOUT FAILURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEPLOY HATCH AND ITS OWNERS, AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR SERVICE INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF DEPLOY HATCH FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO DEPLOY HATCH FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100. Some jurisdictions do not allow certain exclusions or limitations, so these provisions apply only to the extent permitted by applicable law.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Deploy Hatch and its owners, affiliates, officers, employees, and contractors from claims, damages, losses, liabilities, and reasonable costs arising from your applications or content, your violation of these Terms or applicable law, or your infringement or violation of another party’s rights.

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. Except where applicable law requires otherwise, disputes arising from these Terms or the service will be brought exclusively in the state or federal courts located in Arizona, and you consent to their jurisdiction and venue.

We may update these Terms from time to time. We will post the updated Terms here and revise the “Last updated” date. If a change is material, we will provide additional notice when reasonably required. Continued use of the service after updated Terms take effect constitutes acceptance to the extent permitted by law.

If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, merger, acquisition, financing, or transfer of the service or related assets. These Terms, together with policies expressly incorporated by reference and any applicable order or checkout terms, constitute the agreement concerning your use of the service.

Questions about these Terms can be submitted through Support.